Effective Date: 31st Dec 2024
Last Updated: 31st Dec 2024
Welcome to HitBazzar.com (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website and services, including the purchase of FMCG products. By accessing or using our website, you agree to these Terms. If you do not agree, you may not use our services.
1. General Information
- Eligibility: You must be at least 18 years old or have the consent of a legal guardian to use our services.
- Territorial Availability: HitBazzar.com currently operates only in India.
2. Product Information
- Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct them.
- Availability: All products are subject to availability. If an item is out of stock, we will notify you and provide alternative options or a refund.
- Expiry Dates: FMCG products with expiry dates will be delivered with sufficient time for consumption unless otherwise stated.
3. Pricing and Payment
- Pricing: All prices are displayed in Indian Rupees (INR) and include applicable taxes unless specified.
- Payment Methods: We accept payments through credit/debit cards, UPI, net banking, wallets, and cash on delivery (COD) where available.
- Price Changes: Prices are subject to change without prior notice. Orders placed before the change will not be affected.
4. Orders and Cancellations
- Order Confirmation: Once an order is placed, you will receive an email confirmation. This email does not guarantee acceptance of the order.
- Order Cancellations:
- You may cancel your order before it is shipped.
- Cancellations after shipping are not permitted, but you may return the product as per our Return Policy.
- Right to Cancel: We reserve the right to cancel orders due to pricing errors, product unavailability, or suspicion of fraudulent activity.
5. Shipping and Delivery
- Shipping Policy: Deliveries are subject to the conditions outlined in our Shipping Policy.
- Delivery Times: Delivery timeframes are estimates and not guaranteed.
- Customer Responsibility: Ensure the delivery address is accurate and someone is available to receive the order.
6. Return, Refund, and Exchange Policy
- Returns and refunds are governed by our Refund and Return Policy, available on our website.
- Perishable items or opened products may not be eligible for return unless defective.
- Refunds for eligible returns will be processed within 7-10 business days.
7. User Responsibilities
- Account Security: You are responsible for maintaining the confidentiality of your account credentials.
- Prohibited Activities: You may not misuse the Site by:
- Uploading harmful content or malware.
- Engaging in fraudulent or illegal activities.
- Violating intellectual property rights.
8. Limitation of Liability
- General: HitBazzar.com is not liable for:
- Delays or non-delivery due to unforeseen circumstances.
- Losses resulting from improper use or storage of FMCG products.
- Maximum Liability: Our liability is limited to the value of the product purchased.
9. Intellectual Property
All content on the website, including logos, text, images, and designs, is the property of HitBazzar.com and protected under copyright and trademark laws. Unauthorized use is prohibited.
10. Privacy
Your personal information is collected, used, and stored as per our Privacy Policy, available on our website.
11. Dispute Resolution
- Governing Law: These Terms are governed by the laws of India.
- Dispute Resolution: Any disputes will be resolved through arbitration under the Arbitration and Conciliation Act, 1996, at a location in Gurugram, Haryana, India.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes your acceptance of the revised Terms.
13. Contact Information
For any questions or concerns, please contact us:
Company Name: US SOBO WELLNESS PVT. LTD.
Email: umesharora.hitbazzar@gmail.com
Phone: +91 8800990066
Address: Shop No-18,19 Mega City Mall, MG Road, Gurugram, Haryana – 122001
Acknowledgment
By using HitBazzar.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.